Frequently Asked Questions

If you need your order delivered by a specific time, an additional fee will apply and these options are shown at checkout.

Most of the photographs on the website are styled as one sided arrangements where all flowers are in peak-bloom and have been gathered in the front of the vase to see a full representation of the flowers contained in each arrangement. The arrangement...

A little extra care can make a big difference for any size flower arrangement or fresh flower bouquet. Most floral arrangements last 5-7 days or longer, depending on the flowers used and the care they receive.

Refresh the water every few days in a clean vase and give the stems a trim to promote water absorption. If the vessel contains floral foam, make sure to keep the water filled above the foam. Make sure no foliage falls below the water line to prohibit...

If you are not completely satisfied with your purchase, we encourage you to contact our customer service department within 7 days of the delivery of your order. We will be happy to schedule a replacement delivery of the arrangement or a refund of the...

If you place an order outside our delivery area, we will work with only the best florists in that area to ensure the highest quality products. However, in a rare event that a fulfilling florist fails to satisfy your needs, we take responsible for a refund...